WHERE DO YOU DELIVER?
IS THERE A MINIMUM ORDER AMOUNT?
We ask you place a minimum order of $75 (before shipping) for delivery to help justify the cost of our ice and packaging materials.
WHEN WILL MY BOX ARRIVE?
For shipments, we ship boxes Mondays and Tuesdays to reduce the likelihood of getting caught over the weekend. Your package will arrive 1-3 days after shipping. You will receive a tracking # the day your box ships.
WILL MEAT ARRIVE FROZEN?
Our meat is flash frozen at the peak of freshness and individually packed in an eco-friendly cooler. We include ice packs to ensure it remains frozen. The meat should be cold to the touch when it arrives.
Our goal is to always get the products to you frozen. However, during the warmer months we cannot guarantee that every cut in your box will remain completely frozen if you live outside of the Midwest. Your meat may arrive frozen, partially frozen/partially thawed, or completely thawed.
In accordance with USDA Freezing and Food Safety Guidelines, however, meats that are refrigerator cold and/or partly frozen can be placed into the freezer for later use. There is no food safety issue for meats that come in refrigerator cold to partially frozen, just place them in the freezer upon arrival and enjoy later.
You should, however, discard any meat that is above 40 deg F. If any of your items don’t meet our guidelines, please let us know so we can make this right.
IS THERE AN ORDER DATE CUT OFF?
To receive your order on a given week, we ask that you place your order before 11:59 pm on Monday of that week.
DO YOU OFFER BULK DISCOUNTS?
For discounts on a month to month basis, check out our 'Subscribe & Save' feature. You can select this option for any of our Value Bundles. You can also 'Build your Own' cart and Subscribe & Save for your custom creation!
DO YOU GIVE ANTIBIOTICS OR HORMONES?
No. None of our animals processed for human consumption are given antibiotics nor artificial hormones. (If the animal must be treated with antibiotics to save their life, they are pulled from our grass-finishing program.)
ARE YOUR CATTLE FINISHED WITH GRAIN?
Never. Our cows are 100% grass fed and finished. From the moment our animals are weaned from their mothers, they consume high-quality forage for the rest of their lives. Grass finished cows contain more nutrients, such as phytonutrients, since the animals consume grasses with a wide array of nutrients. We are what we eat!
WHAT DO THE COWS EAT DURING THE WINTER?
When snow makes grazing impossible, we feed our cattle hay. Our hay is a diverse mixture of pasture grasses harvested and stored once dry made ourselves. Most of which is baleage: fresh pasture grass cut at optimal freshness, stored and vacuum packaged while moist to preserve nutrients.
STILL HAVE QUESTIONS?
Email us at firstname.lastname@example.org or message us on the bottom right of this screen.