FAQs

WHEN WILL MY BOX ARRIVE?

Everyone will have their bundles delivered straight to your door. If you live within 100 miles of our farm, we will personally deliver your box to your home using our delivery van. If not, we will ship it directly via UPS. We do our best to contact you ahead of time to make sure the delivery date works for you. 

For shipments, we ship boxes Mondays and Tuesdays to reduce the likelihood of getting caught over the weekend. Your package will arrive 1-3 days after shipping. You will receive a tracking # the day your box ships.

 

WILL MEAT ARRIVE FROZEN?

Our meat is flash frozen at the peak of freshness and individually packed in an eco-friendly cooler. We include ice packs to ensure it remains frozen. The meat should be cold to the touch when it arrives.

Please keep in mind that due to COVID-19 delays on UPS's side, it may take an extra day in transit to get to you. We do the best we can in planning and are including extra ice packs. 

Our goal is to always get the products to you frozen. However, during the warmer months we cannot guarantee that every cut in your box will remain completely frozen if you live outside of the Midwest. Your meat may arrive frozen, partially frozen/partially thawed, or completely thawed. 

In accordance with USDA Freezing and Food Safety Guidelines, however, meats that are refrigerator cold and/or partly frozen can be placed into the freezer for later use. There is no food safety issue for meats that come in refrigerator cold to partially frozen, just place them in the freezer upon arrival and enjoy later. 

You should, however, discard any meat that is above 40 deg F. If any of your items don’t meet our guidelines, please let us know so we can make this right.

DO YOU OFFER BULK DISCOUNTS?

For discounts on a month to month basis, check out our 'Subscribe & Save' feature. You can select this option for any of our Value Bundles. You can also 'Build your Own' cart and Subscribe & Save for your custom creation!

IS THERE AN ORDER DATE CUT OFF?

To receive your order on a given week, we ask that you place your order before 11:59 pm on Monday of that week.

WHAT CUTS ARE IN MY BOX?

We typically provide a well-balanced assortment of steaks, roasts, and easy-to-cook items like ground beef and tips. However, the exact breakdown is all up to you. If you select a Variety Box, we will ask you to fill out a brief survey to determine your favorites. That way, we only send you the cuts you and your family most enjoy. Plus, each month is an opportunity to try something new. We also include step-by-step recipe guides to help you cook the perfect dish every time.

  

HOW DO I THAW OUT MY MEAT?

We advise placing the products in the fridge to thaw out over the course of 1-3 days. When thawing meat in the refrigerator, always place the package on a plate or in a bowl. This is a best practice for food safety and eliminates juices from leaking all over your refrigerator.

DO YOU FEED ANTIBIOTICS OR HORMONES?

No. None of our animals processed for human consumption are given antibiotics or growth hormones. (If the animal must be treated with antibiotics to save their life, they are pulled from our grass-finishing program.)

 

 

ARE THE CATTLE FINISHED WITH GRAIN?

Never. Our cows are 100% grass fed and finished. From the moment our animals are weaned from their mothers, they consume high-quality forage for the rest of their lives. Grass finished cows contain more nutrients, such as phytonutrients, since the animals consume grasses with a wide array of nutrients. We are what we eat! 

 

 

WHAT DO CATTLE EAT IN THE WINTER?

When snow makes grazing impossible, we feed our cattle hay. Our hay is a diverse mixture of pasture grasses harvested and stored once dry made ourselves. Most of which is baleage: fresh pasture grass cut at optimal freshness, stored and vacuum packaged while moist to preserve nutrients.

 

 

STILL HAVE QUESTIONS?

Email us at hello@apseyfarm.com